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Banyule Community Health

Designing a for purpose health website that serves a diverse community

We re-developed the website for Banyule Community Health (BCH) a not-for-profit organisation, delivering multiple services of care and support in the primary health and welfare sector.

Web Design
Web Development

Smiling volunteers at Banyule sharing a cuppa
A young boy and woman in a community vegitable garden
Banyule Community Health website home page
The Kids, Youth & Families hub page on the website


Confidently defining the information structure

In the initial stages of planning, we used card sorting to map all the services, groups and activities to define the information architecture and navigation structure. This approach helped us to base our design decisions on data, not guesswork.

An animated gif showing the community portraits taken for the new brand

Inclusive photography to represent community

Volunteers from the organisation participated in a fun photoshoot, and the portraits were then used throughout the website to add visual interest, show diversity and their welcoming community spirit.

Two women in front of an indigenous mural
A volunteer at Banyule Community Health
The groups & activities page and a single group page

Improving search for users

To help users find the many community groups and activities on offer at BCH, we designed a dedicated A-Z section that can be filtered by general categories such as age, gender and interest. This module also allowed them to communicate key information for the location, time and cost.

News and events page on the website

Delivering time-critical information when it's needed

As an essential service, BCH remained open during the recent pandemic, delivering key services and support to the community. As an ongoing client we continue to advise BCH on their digital communications, most recently creating an 'Alert' banner to help guide users to time-critical and important information.

A selection of mobile views showing different sections of the website
I’m still loving our website. It’s working really well for us when communication is key.

Michael Geary | Chief Executive Officer

Testimonial

The Sixheads team are to be congratulated. With their assistance, we were able to analyse and structure our site to suit our diverse target audiences and complex service offering in a clear and concise format.

Mia Jones

Communications Officer

The Sixheads team are to be congratulated. With their assistance, we were able to analyse and structure our site to suit our diverse target audiences and complex service offering in a clear and concise format. The process was streamlined through clear communication, explanation and clear work flow objectives. We look forward to continuing our work with Sixheads and recommend them highly.