Sixheads were engaged to redesign and redevelop the public website for Gateway Health, a leading regional community health service providing a diverse range of primary care, allied health, counselling, health promotion, drug and alcohol, disability and community aged care services across the Ovens Murray region of Victoria. Stakeholder workshops and community consultation were key throughout the process and informed our core considerations for the overall structure, design and development of the website.
Our list of recommendations we implemented included a modern design and layout that aimed to hit Web Content Accessibility Guidelines (WCAG 2.0), improved accessibility and content experience with logical pathways for services, using plain-English language and terminology for client focused information, helpful accessibility tools for a more positive user experience and enhanced functionality for interactive features such as online medical bookings.
Art Direction / Development / Web Design / WordPress
Sixheads was highly responsive from beginning to end of a long project to completely rebuild the website of Gateway Health. Our organisation had grown and become more complex in recent years, with much higher expectations for clarity and accessibility among diverse audiences, including some particularly vulnerable people and communities. Sixheads stuck with us every step of the way throughout this painstaking redevelopment process, including extensive consultation inside and outside the organisation, and added significant value at every stage. I’d highly recommend the Sixheads team for their diligence, patience, technical proficiency, practicality and – less tangibly but no less importantly – their positive work ethic and good hearted approach at all times.
Graeme Domm | Gateway Health
Manager | Communication, Marketing and Service Development